Privacy Policy

1. Introduction

EWS Net Pvt. Ltd. (“EWS”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website (https://www.e-web-solutions.net/) and services, including when you make payments through PhonePe or any other payment gateway. By using our website or services, you agree to the practices described here. If you do not agree, please discontinue use of our site and services.

2. Information We Collect

3. How We Use Your Information

• To provide, operate, and improve our website, products, and services
• To process orders and payments, verify transactions, and prevent fraud
• To communicate service updates, invoices, and support; and marketing with your consent
• To personalize content and user experience
• For analytics, performance monitoring, troubleshooting, and security
• To comply with legal, taxation, and regulatory requirements

4. Disclosure & Sharing

We may share your information with:

• Our employees, contractors, and service providers (e.g., hosting, email, analytics, payment processors)
• Payment providers such as PhonePe for processing and compliance
• Law enforcement or regulators, if required by law or valid legal process
• A successor entity in case of merger, acquisition, or asset transfer (subject to this Policy)

5. Payments (PhonePe & Others)

We enable digital payments using trusted processors (including PhonePe). To complete a payment, certain details are securely transmitted to the payment provider (e.g., name, amount, order/transaction ID). PhonePe and other providers may collect additional data per their privacy policy. We do not store sensitive payment credentials (e.g., full card numbers, CVV, UPI PIN).

All payments are handled in accordance with applicable Indian laws and standards. For PhonePe’s privacy and security practices, please refer to their published policy on their website. If you have a payment-related concern, contact us via the details in the Contact Us section.

6. Cookies & Tracking

We use cookies and similar technologies to keep the site secure, understand usage, and enhance your experience. You can manage cookies through your browser settings. Some features may not function correctly without cookies.

7. Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. Access to personal data is limited to personnel and partners who need it to perform services under confidentiality and security obligations.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law (e.g., taxation, audit, accounting, and regulatory needs). Transaction records may be retained per statutory guidelines.

9. Your Rights & Choices

Subject to applicable law, you may request access, correction, updating, or deletion of your personal information, or object/restrict certain processing. To exercise these rights, please write to us at the email address below. We may need to verify your identity before fulfilling certain requests.

10. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us personal data, please contact us so we can delete it.

11. Third-Party Links

Our site may contain links to third-party websites and services. Their privacy practices are not governed by this Policy. We recommend reviewing the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top. Your continued use of the website after such changes constitutes your acceptance of the updated Policy.

13. Contact Us